Shipping policy
At EcoChic Boutique, we are committed to processing and delivering your orders in an efficient and reliable manner.
📦 Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order has been processed, you will receive an email with tracking information.
🚚 Shipping Locations
We currently ship to:
- Puerto Rico
- United States
⏳ Estimated Delivery Times
Delivery times may vary depending on the destination and shipping carrier:
- Puerto Rico: 2–5 business days
- United States: 5–10 business days
These timeframes are estimates and are not guaranteed.
💳 Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method.
📬 Tracking Information
Once your order has shipped, you will receive a tracking number via email to monitor your delivery.
⚠️ Shipping Delays
EcoChic Boutique is not responsible for delays caused by:
- Shipping carriers
- Weather conditions
- Incorrect or incomplete shipping addresses
- Events beyond our control
❗ Incorrect Address
It is the customer’s responsibility to ensure that all shipping information is correct at checkout.
EcoChic Boutique is not responsible for orders shipped to incorrect addresses provided by the customer.
📦 Lost or Stolen Packages
EcoChic Boutique is not responsible for lost or stolen packages once they have been marked as delivered by the shipping carrier.
In such cases, we recommend contacting the shipping provider directly.
❗Final Sale Reminder
All items are final sale.
We do not offer returns, exchanges, or refunds.